Energy Advice Referral

QERB Energy are working with various energy companies and local authorities to be able to provide heating and insulation grants to homes across the south west.
If part of your role is to advise home owners, landlords and tenants on how they can improve the efficiency of their property, below you will find information relating to a number of measures that we are able to provide via fully or partially funded grants, including top-up grants available from each local authority. Each of these measures will help improve the rating of an EPC certificate.

Please use the form on the right or on mobile, at the bottom of this page.

First Time Central Heating

First time central heating (‘FTCH’) will be applicable to both private and social housing and include households that are, or have previously been, heated by electric storage heaters, which are all inefficient or broken. We propose to define an electric storage heater as inefficient if it has a manufactured responsiveness rating of 0.2 or less when assessed against the Standard Assessment Procedure. Fossil fuel heating systems that do not fall within the definition of central heating system set out below can continue to be replaced.

Solar PV

We are able to subsidise the cost of installing your 4kW Solar PV system via an ECO grant. A 4kW system would normally cost £6,200 (see, but thanks to our access to ECO funding grants we are able to reduce the cost down to just £1499.

You will own the Solar PV system just as you would if you paid the full price, that includes all of the savings and benefits associated with having a Solar PV system on your home.

Loft Insulation

Loft Insulation grants are available to homes with inefficient heating systems (or no heating system), with no requirement to meet any benefit criteria.

If your homes loft insulation is currently 10cm deep or less, your home would benefit from increasing the amount of insulation to current building regulation levels of 27cm or more. As your home loses the majority of it’s heat through the roof, fully insulating your loft helps to retain heat in your home, which in turn reduces your fuel bills and amount of carbon emissions produced.

Cavity Wall Insulation

About a third of all the heat lost in an uninsulated home escapes through the walls. Proper cavity wall insulation will save energy and cut heating costs. UK houses mostly have either solid or cavity walls. Many cavity walls can be insulated by injecting insulation material into the cavity, you will need to employ a registered installer.

Installation costs of cavity wall insulation depend on the size of your home. But whether you live in a large detached house or small flat, you should be able to make back the installation cost in 5 years or less due to the yearly energy bill savings you will make.

You might be able to reduce these costs by carrying out the work at the same time as other home improvements or by not tackling the whole house at once.

Under Floor Insulation

Generally speaking, you only need to insulate the ground floor, although consider insulating any floors that are above unheated spaces such as garages. Older homes are more likely to have solid concrete floors with newer homes having suspended timber floors.

Timber floors can be insulated by lifting the floorboards and laying mineral wool insulation supported by netting between the joists. Insulating under the floorboards on the ground floor will save you about £40 a year.

Broken Boiler

Modern boilers are more efficient for several reasons, but their main advantage is that they are all condensing boilers. All well-maintained boilers burn their fuel very efficiently, but they inevitably lose some heat in the hot gases that escape up the flue. A condensing boiler has a larger heat exchanger, so it recovers more heat, sends cooler gases up the flue and is more efficient.

Sometimes the flue gases get so cool that the water vapour in the gas condenses out, hence the name, and even more energy is recovered from the condensing vapour.